Front Loader: Can I open the door of washing machines before the washing cycle completes?
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
When water is still in the washing machine, the door cannot be opened. The door is automatically locked for Safety Reasons when tub is filled with water.
Note: Add/remove laundry items is only possible within 5 minutes as you start a wash.
Please follow the steps:
Note: If the water level or the water temperature inside the drum is too high, the door cannot be opened with the blinking “Door Lock “ indicator. In this case, wait until the indicator stops blinking. (It will take approximately 1 or 2 minutes until the indicator stops blinking.)
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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