Front Loader: Washing machine displays a UE or DC Error Code
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
The UE or DC error code indicates unbalanced load.
To resolve this issue; refer to the troubleshooting steps given below:
Front Load Machines:
a. Open the debris filter hatch
b. Pull out the emergency drain tube (if applicable)
c. Point the drain tube into a basin, and then remove the stopper at the end of the tube
d. Dispense all of the water
Top Load Machines:
a. Open the debris filter hatch
b. Pull out the emergency drain tube (if applicable)
c. Point the drain tube into a basin, and then remove the stopper at the end of the tube
d. Dispense all of the water
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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