How to clean the door seal of your Samsung washing machine

Last Update date : Jan 23. 2026

Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

1. Open the washer door and remove any clothing or items from the washer.



2. Inspect the grey coloured seal between the door opening and the basket for stained areas. Pull back the seal to inspect all areas under the seal and to check for foreign objects.



3. If stained areas are found wipe down these areas of the seal using the procedure:


a) Mix a diluted solution of ¾ cup (177ml) of liquid chlorine bleach and 3.8 litres of warm tap water.


b) Wipe the seal area with the diluted solution using a damp cloth.


c) Wait five minutes.


d) Wipe down the area thoroughly with a dry cloth and leave it to dry.



Note: wear rubber gloves when cleaning for prolonged periods and refer to the bleach manufacturer’s instructions for proper use.  

 

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