The codes 'HE1' or 'HE2' is shown on the display. What does this mean?
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
This means that a heater error has occurred.
Please power cycle the washer dryer by switching it off at the power point for five minutes.
If the fault still persists, please call 3698 4698 to speak with a technical support agent to discuss service options or request below for service if your product is still under warranty.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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