Why Is The Food In My Refrigerator Frozen?
Last Update date : Jan 23. 2026
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Why Is The Food In My Refrigerator Frozen?
To keep food from freezing in your refrigerator, try the following:
- Set the refrigerator control to a warmer setting. The ideal temperature setting for your refrigerator is 38°F (3°C). If you have set it colder than that, your food can freeze.
- Move the food to a warmer part of the refrigerator. If the food has a high water content and you have stored it in the coldest part of the refrigerator, it can freeze.
- Increase the temperature in your kitchen. A kitchen that is too cold can cause the temperature in your refrigerator drop below what it should be.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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