How do I charge the battery?

Last Update date : Jan 27. 2026

Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Before using the device for the first time or when the battery has been unused for an extended period, you must charge the battery.

You can charge the battery with a travel adapter supplied with your device (or by connecting the device to a computer with a USB cable.)

If the battery is completely discharged, you cannot turn on the device, even with the travel adapter connected. Allow a depleted battery to charge, using the Travel Adaptor, for a while before you try to turn on the device.

1. Plug the small end of the travel adapter into the multifunction jack.

2. Plug the large end of the travel adapter into an electrical socket.

 
3. When the battery is fully charged, first unplug the travel adapter from the device, and then from the electrical
socket.

If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.

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