How to start Samsung Remote Management for TVs?
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
How to start Samsung Remote Management for TVs?
1. Call 3698 4698 and ask for remote support.
2. Open the menu on your TV and go to Support section.
(*Press "Smarthub" button on your remote for 5 secs for 2013 TVs
3. Select Remote Management and provide 8 digits Pin# to the tech expert.
4. The tech expert will then access your TV and start the remote diagnose service.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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