What to do if the washing machine stops while washing?

If your Samsung washing machine stops while washing, the issue may be related to water supply problems, drain filter blockage, or spinning interruptions. Checking the water inlet, cleaning the drain filter, and running a rinse and spin cycle can help resolve the issue.

1. Reasons why the washing machine stops during a wash cycle

- Water supply issue

The washing machine may stop if the water supply is interrupted or if the water pressure is too low.

- Drain filter blockage

A clogged drain filter may prevent the washing machine from draining water correctly during the cycle.

- Spin cycle interruption

The washing machine may stop spinning if water cannot drain properly or if an internal issue is detected.

2. Check the water supply hose

1. Check whether the washing machine displays a 4C error code.
2. Verify that the water supply valves are fully open.
3. Check whether the water pressure is stable.
4. Inspect the mesh filter at the back of the washing machine.
5. Clean the mesh filter if dirt or debris is blocking it.

3. Check and clean the drain filter

1. Open the drain filter cover carefully.
2. Drain the remaining water from the washing machine.
3. Remove the drain filter.
4. Clean the drain filter using water and a soft toothbrush.
5. Reinstall the drain filter securely.

4. Run a rinse and spin cycle

1. Turn on the washing machine.
2. Select the Rinse + Spin cycle.
3. Run the cycle without clothes inside the drum.
4. Check whether the washing machine completes the cycle normally.

5. When to contact Samsung Support

1. Contact Samsung Support if the washing machine continues stopping during cycles.
2. Contact Samsung Support if the 4C error continues appearing.
3. Contact Samsung Support if the washing machine cannot drain or spin properly.

A service inspection may be required if the issue continues after troubleshooting.

6. Summary

A Samsung washing machine may stop during washing because of water supply issues, drain filter blockage, or spinning problems. Checking the water inlet, cleaning the drain filter, and testing the machine using a rinse and spin cycle can help resolve the issue.