Peace of mind today
Lasting value tomorrow
Keep your Samsung Galaxy device protected with Samsung Care+ ― provided by authorised professionals who know what’s best
for your device.
Rest easy with Samsung Care+1
Accidental Drops
Dropped your device? You can let it slide.
Water Damage
Fully soaked? Don’t worry about it.
Unexpected Slip
Dropped it from your hands? No need to worry.
Here's what's covered
Out-of-warranty repairs3
Get repairs on out-of-warranty issues like cracked screens, liquid damage, cosmetic repairs.
Free pick-up and drop-off2,4
Onsite repair also available
Receive personalised assistance.
Extended warranty
Protect your phone with a 2nd year warranty when you sign up the Samsung Care+ (24-months) plan
Global repair services
Access the advantages of Samsung Care+ at home and while traveling abroad.
Subject to repair availability
Genuine Parts Only
Simply Genuine
Screen Repair
Get unlimited screen repairs on the Galaxy S26 Series under Samsung Care+ Premium. Save on screen repair for other models.
|
Coverage |
Samsung Care+ Premium |
Samsung Care+ |
Samsung Care+ Lite |
|---|---|---|---|
|
Screen Repair |
Enjoy unlimited screen repairs Service Fee: Galaxy V2/F9- S$20 |
One-time screen repair Service Fee: Galaxy A27/A37/A57– S$20 |
One-time screen repair Service Fee: Galaxy Z8 Series- S$100 |
|
ADH Repair |
Unlimited repairs on out-of-warranty Service Fee: Galaxy V2/F9- S$50 |
S$150 Service Fee (Galaxy S26 & Galaxy Z8 Series) S$50 Service Fee (Galaxy A27/A37/A57 only) Galaxy V2/F9- S$50
All other models: Get 50% savings on an out-of-warranty repair, 1x 12m, 2x 24m. |
One-time repair Service Fee: |
Devices & Pricing5,6,7
Smartphones
|
Usual Retail Price |
|||
|---|---|---|---|
|
Galaxy Fold8 Ultra | Fold 8 |
12 Mth |
24 Mth |
Subscription |
|
Samsung Care+ Premium |
$348 |
$458 |
$22.90 |
|
Samsung Care+ |
$198 |
$388 |
$19.90 |
|
Samsung Care+ Lite |
$58 |
- |
|
|
Usual Retail Price |
|||
|---|---|---|---|
|
Galaxy Flip8 |
12 Mth |
24 Mth |
Subscription |
|
Samsung Care+ Premium |
$288 |
$398 |
$19.90 |
|
Samsung Care+ |
$168 |
$298 |
$14.90 |
|
Samsung Care+ Lite |
$48 |
- |
|
|
Usual Retail Price |
|||
|---|---|---|---|
|
Galaxy S26 Series |
12 Mth |
24 Mth |
Subscription |
|
Samsung Care+ Premium |
$168 |
$268 |
$12.90 |
|
Samsung Care+ |
$98 |
$168 |
$8.90 |
|
Samsung Care+ Lite |
$58 |
- |
|
|
Usual Retail Price |
|||
|---|---|---|---|
|
Galaxy Ultra 2 |
12 Mth |
24 Mth |
Subscription |
|
Samsung Care+ Premium |
$88 |
$128 |
$6.90 |
|
Samsung Care+ Lite |
$48 |
$78 |
- |
|
Usual Retail Price |
|||
|---|---|---|---|
|
Galaxy Watch9 |
12 Mth |
24 Mth |
Subscription |
|
Samsung Care+ Premium |
$68 |
$98 |
$4.90 |
|
Samsung Care+ Lite |
$28 |
$58 |
- |
|
Usual Retail Price |
||
|---|---|---|
|
Galaxy A27 A37 A57 |
12 Mth |
24 Mth |
|
Samsung Care+ |
$48 |
$78 |
|
Samsung Care+ Lite |
$28 |
- |
|
Usual Retail Price |
||
|---|---|---|
|
Other Models Samsung Care+ |
12 Mth |
24 Mth |
|
Galaxy S25, S24 Series |
$105 |
$210 |
|
Galaxy S25 FE, S24 FE |
$71 |
$142 |
|
Galaxy A56, A36, A55, A35 |
$51 |
$102 |
|
Galaxy A26, A25, A17, A16, A07 |
$31 |
$62 |
Tablets
|
Usual Retail Price |
||
|---|---|---|
|
Galaxy Tab |
12 Mth |
24 Mth |
|
Tab S11 Series, Tab S10 Series, Tab S9 Series |
$105 |
$210 |
|
Tab S10 FE Series, Tab S9 FE Series |
$71 |
$142 |
|
Tab S10 Lite, Tab A9 Series, Tab A11+ Series |
$51 |
$102 |
Upgrade and get 30% off 2 years Samsung Care+8
Samsung Care+ for Consumer Electronics
Get even more protection for your home appliances and TV
How to buy Samsung Care+
You can purchase Samsung Care+ with your new Samsung Galaxy device or separately within a certain period. See details below.
1. Buy with your new purchase
You can buy Samsung Care+ with your new Galaxy device by visiting Samsung.com or purchasing from retailers. Visit Samsung.com for more details.
2. Buy within 60 days of your purchase
You can buy Samsung Care+ within 60 days of purchasing your Galaxy device through your device settings, on Samsung.com or the Samsung Care+ website. Go to Samsung Care+ website for more details.
3. Buy at Samsung Experience Stores
You can buy Samsung Care+ at Samsung Experience Stores either when purchasing your new Galaxy device or within 60 days of purchase (available in select stores). Search nearby Experience Stores.
Already a Samsung Care+ member? Sign in to view your plan.
How to claim your benefits
Simply follow the steps below.
Step 1
Accidental damage happens
Dropped your device and the screen is shattered? No worries.
Step 2
Get quick repairs
Visit the nearest Samsung Customer Service for fast repairs, or request a professional to come to you.
Step 3
Pay easily with a discount
Enjoy a 50% discount on repairs applied on-site — no extra paperwork needed.
Contact us here.
Call 1800-7267864 (1800 SAMSUNG) or
start a live chat with us here
Make a claim or check your coverage.
For more information, go to www.samsung.com/sg/support/
Frequently Asked Questions
-
What does Samsung Care+ covers?
Services include:
- • 50% savings on out-of-warranty repairs (up to 1, 2 and 3 times for 12M, 24M and Monthly Subscription respectively)¹
- •Unlimited out-of-warranty repairs at $150 each repair (only for Samsung Care+ Premium) *** , ******
- • Unlimited out-of-warranty repairs at $50 each repair (only for Samsung Care+ Premium) *****
- • Out-of-warranty repairs at $150 each repair (only for Samsung Care+ Screen Care and up to 1, 2 and 3 times for 12M, 24M and Monthly Subscription respectively) *** , ******
- • Pickup & Delivery service (up to 1, 2 and 3 times for 12M, 24M and Monthly Subscription respectively)¹,³
- • Diagnostic device checks
- • 24/7 remote support Samsung Live Chat
- • 12 and 24 months extended warranty for Samsung Care+ (24M policy and Monthly Subscription respectively)
- • 1 time complimentary screen protective film replacement (up to 2 and 3 times for 24M and Monthly Subscription respectively) *,¹
- • 1 time complimentary screen protector and application at the Service Centre (up to 2 and 3 times for 24M and Monthly Subscription respectively) ** ,¹
- • 1 time screen repair at $50 for main screen (within Samsung Care+ coverage duration) **
- • 1 time screen repair at $20 for main screen (within Samsung Care+ Screen Lite coverage duration) ****
- • 1 time screen repair at $100 for cover screen or main screen (within Samsung Care+ coverage duration ) *
- • Unlimited screen repair at $100 for cover screen and main screen (only for Samsung Care+ Premium within Samsung Care+ coverage duration) ******
- • Unlimited screen repair at $50 for main screen (only for Samsung Care+ Premium within Samsung Care+ coverage duration) ***
* Exclusively for Galaxy Z Fold 8 | Z Fold 8 Ultra | Z Flip 8 | Fold7 | Z Flip7 | Z Flip7 FE | Z Fold6 | Z Flip6** Exclusively for Galaxy S26 Series | S25 Series | S24 Series
*** Exclusively for Galaxy S26 Series
**** Exclusively for Galaxy A57 | A37 | A27
***** Exclusively for Galaxy Watch9 | Watch Ultra2
****** Exclusively for Galaxy Z Fold8 | Z Fold8 Ultra | Z Flip8
(Not applicable to "Extended Warranty only" policies)
-
What Samsung Care+ does not cover?
- Loss of the product
- Deliberate damage
- Cosmetic damage
- Pickpocketing or theft of any kind
- Lack of reasonable care
- Damages resulting from normal wear and tear
-
What does the basic manufacturer warranty covers?Read about our basic warranty here.
-
Is Samsung Care+ transferrable to another person?If you have purchased a fully upfront paid Samsung Care+ Service Plan, you can request for a transfer of your existing Samsung Care+ Service Plan to a new owner (tnc). Samsung Care+ paid via subscription plan is non-transferable.
-
I am giving or selling my device to a new owner. Must I transfer the Samsung Care+ to the new owner?In order to ensure the balance benefits of the Samsung Care+ remains claimable by the new owner, we encourage the Service Plan to be transferred to a new owner.
-
I have recently purchased Samsung Galaxy devices that are not listed among the eligible models. Am I eligible to purchase Samsung Care+?No. Samsung Care+ will not be available for other Samsung Galaxy devices besides the eligible devices mentioned.
-
I bought an eligible Samsung Galaxy device from the Telecommunication Operator or MVNO. Can I sign up for Samsung Care+ at Samsung Experience Store or Authorised Samsung Customer Service Centre?
Yes. You can purchase the Samsung Care+ with a valid proof of purchase. Eligible Samsung Galaxy device users may sign up for Samsung Care+ at the following locations within the grace period of 60 days of your device activation:
To purchase Samsung Care+, please bring along your eligible Samsung Galaxy device in good working condition and proof of purchase to any Samsung Experience Store or Authorised Samsung Customer Service Centre. Samsung reserves the right to assess the eligibility and condition of your device, and refuse sale of Samsung Care+ Pack to you in the event that it finds that your device is not eligible or not in good working condition.
Please note that Samsung Care+ is only available for local sets, purchased from Samsung Electronics Singapore Ptd. Ltd or its authorised Singapore telecommunication operators, dealers, or resellers. -
Is there a grace period to subscribe for Samsung Care+ after I purchased an eligible Samsung Galaxy device?You have within 60 days of your device purchase of an eligible Samsung Galaxy device to purchase Samsung Care+.
To purchase Samsung Care+, please bring along your eligible Samsung Galaxy device in good working condition and proof of purchase to Samsung Experience Store or Authorised Samsung Customer Service Centre. Samsung reserves the right to assess the eligibility and condition of your device, and refuse sale of Samsung Care+ to you in the event that it finds that your device is not eligible or not in good working condition.
Please note that Samsung Care+ is only available for local sets, purchased from Samsung Electronics Singapore Ptd. Ltd or its authorised Singapore dealers or resellers.- -
How can I initiate a transfer of Samsung Care+ to a new owner?Please contact us at Samsung Singapore Support to request for the transfer. Please take note that the transfer will take estimated 5 working days.
-
Is Samsung Care+ transferrable to another device with a different IMEI number?Samsung Care+ cannot be transferred to a new device.
-
What will happen to my Samsung Care+ in the event that I lose my registered Samsung Galaxy device?Samsung Care+ is a premium value-added service that is tied to the IMEI number of your registered Samsung Galaxy device. In the event you lose your registered Samsung Galaxy device, we will not be able to deliver the services to your registered Samsung Galaxy device.
-
I lost my registered Samsung Galaxy device, and in replacement bought another eligible Samsung Galaxy device. Will the Samsung Care+ I bought earlier cover my new Samsung Galaxy device?No. Samsung Care+ is tied to the IMEI number of your registered Samsung Galaxy device and is non-transferable. We encourage you to purchase a new Samsung Care+ for your new eligible Samsung Galaxy device.
-
Will I get a refund if I did not use any of the services offered under Samsung Care+?No refund will be provided.
-
Can I terminate my Samsung Care+?Upfront Samsung Care+:
No. You may choose not to utilise any services offered under Samsung Care+, but no refund will be provided.
Monthly Subscription Samsung Care+:
You have the option to cancel your subscription at any time. Please be advised that no refunds will be issued upon cancellation, and the service will remain active until the conclusion of the current paid period. For assistance with the cancellation process, we kindly request that you reach out to our customer support team. -
Customers are given 60 days to purchase the Samsung Care+. Is there a possibility for extension if I was not aware of this service?No. There will not be an extension of the 60-day period for purchase of Samsung Care+.
-
Can I use the services under Samsung Care for another Samsung Galaxy deviceNo. Samsung Care+ is tied to the IMEI number of your registered Samsung Galaxy device and is non-transferable. You can only use the Samsung Concierge service for the registered Samsung Galaxy device.
-
How do I submit a request for repair?You can visit any of our 5 Samsung service centres. For more information, please visit this link: https://www.samsung.com/sg/support/service-centre/. Alternatively, you may call 1800-7267864 (1800 SAMSUNG) to arrange for a free Pickup & Delivery service (up to 2 times for 24M policy).
Terms & Condition of Samsung Care+ : www.samsung.com/sg/offer/samsung-care-plus/tnc/
Device and screen images simulated for illustrative purposes.
- A deductible may apply. Please see terms and conditions for full coverage details.
- Limited to one-time for Samsung Care+ (12-months), two-time for Samsung Care+ (24-months), three-time for Monthly Subscription, and unlimited for Samsung Care+ Premium.
- Discount off out-of-warranty repair cost (One-time/Two-time/Three-time) based on Samsung Care+ (12 months/24 months/monthly subscription) Plans respectively.
- Pickup & Delivery service is applicable to both smartphones and tablets. Onsite repairs are subjected to parts availability.
- Please refer to approximate service fees at https://www.samsung.com/sg/support/mobile-devices/what-are-the-recommended-pricing-for-galaxy-smartphone-screen-replacement/
- Samsung Care+ prices are subject to change without notice.
- Samsung Care+ coverage may vary by country, model and deductibles may apply.
- Samsung Care+ coverage, service type and promotion details may vary by country/region and deductible (service fee) may apply. To be eligible for Samsung Care+ promotion benefit, registration may be required.
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Galaxy Book3 Ultra
SM-G996BZKGEUA
Serial Number: R3CR508WNAH
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